Return Policy
Please see our guidelines below for returns and exchange eligibility.
Returns/Exchanges
- Items must be unused, unwashed, with tags attached, in their original condition.
- Returns must be initiated within 30 days of receiving the order.
- We are happy to exchange an item, as long as it is in stock. Please email us at info@theelevateboutique.com to request an exchange.
Non- Returnable Items
- Sale & Clearance items are Final Sale and are not returnable.
- Personalized items, bodysuits, jewelry & hair accessories.
Damaged/Defective Items
- If your item arrives damaged or defective, please contact us within 3 days of receiving at info@theelevateboutique.com.
Return Process
- Contact our customer service at info@theelevateboutique.com to initiate a return or exchange.
- Provide your order number, item(s) to be returned, and reason for return.
Shipping Returns
- Customers are responsible for return shipping costs unless the return is due to a mistake on our part.
Refunds
- Refunds will be processed within 5 business days upon receiving the returned item(s).
- Full refunds will be issued upon inspection of the item.
Condition of Returned Items
- We reserve the right to refuse returns that do not meet the specified conditions outlined above.